Terms and Conditions

Last Updated: July 2026

These Terms and Conditions ("Terms") govern the sale of products and provision of services by Kenrax Industries ("Kenrax", "we", "us", "our") to any purchaser, buyer, or customer ("Buyer", "you", "your"). By placing an order, making a payment, or receiving delivery of products from Kenrax, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, do not place an order.

1. Definitions

2. Company Information

Kenrax Industries
New Delhi, India
Email: [email protected]
Phone: +91-9810329240

3. Scope and Acceptance

These Terms constitute a binding agreement between Kenrax and the Buyer upon the earlier of: (a) placement of an order by the Buyer; (b) payment by the Buyer; or (c) receipt of products by the Buyer. These Terms apply to all sales, whether made to businesses, dealers, distributors, retailers, or individual consumers.

No agent, employee, or representative of Kenrax has any authority to modify, amend, or waive any provision of these Terms. Any purported modification or waiver shall be void unless in writing and signed by an authorised representative of Kenrax.

The Buyer is deemed to have read, understood, and accepted these Terms in full prior to placing any order. Placing an order constitutes unconditional acceptance of these Terms.

4. Aftermarket Parts and OEM Disclaimer

All products sold by Kenrax are aftermarket replacement parts unless explicitly and in writing stated to be genuine OEM parts. Kenrax is not an authorised distributor, dealer, or agent of any OEM.

Trademarks, brand names, logos, trade names, and model numbers of any OEM (including but not limited to Atlas Copco, Ingersoll Rand, Elgi, Kaeser, Chicago Pneumatic, Kirloskar, Gardner Denver, CompAir, Mann, Donaldson, and KG Khosla) are used on this website solely for the purpose of indicating product compatibility and interchangeability. Such use is for identification purposes only and does not imply endorsement, sponsorship, affiliation, or approval by any OEM.

Cross-reference part numbers and compatibility information are provided for identification purposes only and do not constitute a guarantee of fitment, performance, or equivalence to OEM parts.

The Buyer expressly acknowledges and agrees that:

5. Product Descriptions and Fitment

All product descriptions, specifications, dimensions, images, diagrams, and cross-reference data on this website are provided for general information purposes only and are believed to be accurate at the time of publication. However, Kenrax does not warrant that such information is complete, current, error-free, or fit for any particular purpose.

The Buyer is solely responsible for independently verifying that all products are compatible with, and suitable for, the Buyer's specific equipment and application prior to placing an order. This includes, without limitation, verifying physical dimensions, thread types, pressure ratings, flow rates, temperature ratings, and material compatibility.

Kenrax shall have no liability whatsoever for any loss, damage, cost, or expense arising from the Buyer's failure to verify fitment, specifications, or compatibility before ordering.

6. Orders, Pricing, and Payment

All orders are subject to confirmation of availability and pricing at the time of order. Kenrax reserves the right to accept or decline any order at its sole discretion.

Payment shall be made in full in advance prior to dispatch. Kenrax does not extend credit terms unless expressly agreed in writing by an authorised representative of Kenrax. No order shall be binding on Kenrax until full payment has been received and cleared.

Prices listed on the website or in any quotation, catalogue, or communication are indicative and subject to change without prior notice. The price applicable shall be the price confirmed at the time of order acceptance by Kenrax.

Kenrax reserves the right to cancel any order, in whole or in part, at any time prior to dispatch, without liability, for any reason including but not limited to stock unavailability, pricing errors, or force majeure events.

All payments shall be made in Indian Rupees (INR) unless otherwise agreed in writing. Any bank charges, transaction fees, or currency conversion costs shall be borne entirely by the Buyer.

7. Inspection and Acceptance

The Buyer shall inspect all products within forty-eight (48) hours of delivery. This inspection period is mandatory and non-extendable.

Any claim for visible damage, shortage, incorrect product, or discrepancy must be reported in writing to Kenrax within the forty-eight (48) hour inspection period. The report must include: (a) the order number; (b) photographs of the damaged, defective, or incorrect products; (c) a written description of the issue; and (d) the quantity affected.

Failure to report any issue within the forty-eight (48) hour inspection period shall constitute unconditional and irrevocable acceptance of the products, and the Buyer shall be deemed to have waived all claims whatsoever.

Reporting an issue within the forty-eight (48) hour period does not entitle the Buyer to any remedy. All reports will be reviewed at Kenrax's sole discretion, and Kenrax is under no obligation to provide any remedy, replacement, refund, or compensation of any kind.

Products shall be deemed accepted for all purposes upon the expiry of the forty-eight (48) hour inspection period, regardless of whether the Buyer has actually inspected the products.

8. Transport and Risk of Loss

Risk of loss, damage, or deterioration of products shall pass to the Buyer upon dispatch from Kenrax's facility or designated shipping location. From the point of dispatch, the Buyer assumes full responsibility for the products.

The choice of carrier, shipping method, and routing is at Kenrax's discretion unless the Buyer has specifically arranged and paid for a designated carrier. Where the Buyer arranges their own carrier, Kenrax shall have no liability for any loss or damage occurring after handover to the carrier.

Any claim for loss or damage during transit must be filed by the Buyer directly with the carrier. Kenrax may, at its sole discretion, provide reasonable assistance or documentation to support such claims, but Kenrax assumes no liability and has no obligation to pursue, settle, or resolve transit claims on behalf of the Buyer.

Delivery dates and shipping times provided by Kenrax are estimates only and are not guaranteed. Kenrax shall not be liable for any delay in delivery, however caused.

9. Warranty Disclaimer

ALL PRODUCTS ARE SOLD "AS-IS" AND "WITH ALL FAULTS." KENRAX MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ANY WARRANTY ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

KENRAX DOES NOT WARRANT THAT PRODUCTS WILL CONFORM TO ANY SPECIFICATION, WILL BE FIT FOR ANY PARTICULAR PURPOSE, WILL MEET THE BUYER'S EXPECTATIONS, OR WILL BE FREE FROM DEFECTS.

SOLE REMEDY: In the event that a product is found to have a manufacturing defect attributable to Kenrax, Kenrax may, at its absolute and sole discretion, elect to replace the defective product, provided that:

NOTHING IN THIS SECTION OR ELSEWHERE IN THESE TERMS SHALL BE CONSTRUED AS AN OBLIGATION ON THE PART OF KENRAX TO REPLACE, REPAIR, REFUND, CREDIT, OR COMPENSATE THE BUYER IN ANY MANNER WHATSOEVER. ANY REMEDY PROVIDED BY KENRAX IS PROVIDED VOLUNTARILY AND AT ITS ABSOLUTE DISCRETION, AND THE BUYER SHALL HAVE NO RIGHT TO DEMAND ANY REMEDY.

KENRAX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF ANY PRODUCT DEFECT, INCLUDING BUT NOT LIMITED TO EQUIPMENT DOWNTIME, BUSINESS INTERRUPTION, LOSS OF PROFITS, LOSS OF REVENUE, PERSONAL INJURY, PROPERTY DAMAGE, OR ANY OTHER LOSS WHATSOEVER.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KENRAX'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THE SALE, DELIVERY, USE, OR INABILITY TO USE ANY PRODUCT SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY THE BUYER TO KENRAX FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

IN NO EVENT SHALL KENRAX BE LIABLE FOR ANY:

The limitations in this section apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or any other legal theory, and even if Kenrax has been advised of the possibility of such damages.

11. Indemnification

The Buyer shall indemnify, defend, and hold harmless Kenrax Industries, its owners, directors, officers, employees, agents, and affiliates from and against any and all claims, demands, actions, proceedings, losses, damages, liabilities, costs, charges, and expenses (including legal fees on a full indemnity basis) arising out of or in connection with:

This indemnification obligation shall survive the termination, expiry, or cessation of these Terms and any transaction between the parties.

12. Legal Costs

The Buyer shall bear all legal costs, fees, charges, and expenses incurred by Kenrax in connection with any dispute, claim, complaint, proceeding, or threatened litigation arising out of or in connection with these Terms, the sale of any product, or the Buyer's use of any product.

Such costs include, without limitation, advocate fees (on a full indemnity basis), court fees, arbitration costs, tribunal fees, investigation costs, expert fees, travel expenses, and all incidental and ancillary costs.

The obligation to bear legal costs shall apply regardless of the outcome of any dispute or proceeding, and regardless of whether Kenrax is the claimant, respondent, or third party.

This obligation shall survive the termination, expiry, or cessation of these Terms and any transaction between the parties.

13. Intellectual Property

All content on this website — including but not limited to text, images, logos, product descriptions, graphics, layout, design, and code — is owned by or licensed to Kenrax Industries and is protected by applicable intellectual property laws.

The Buyer shall not reproduce, duplicate, copy, sell, resell, distribute, scrape, crawl, or exploit any content from this website for any purpose without the prior written consent of Kenrax.

Any use of OEM trademarks on this website is for product identification purposes only under the doctrine of nominative fair use and does not grant the Buyer any rights to use such trademarks.

14. Force Majeure

Kenrax shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from any cause beyond Kenrax's reasonable control, including but not limited to:

Upon the occurrence of a Force Majeure event, Kenrax may suspend, delay, or cancel any affected order without liability to the Buyer. Kenrax shall use reasonable endeavours to resume performance as soon as practicable but makes no guarantee regarding the timeline for resumption.

15. Severability

If any provision of these Terms is found by any court or authority of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with any order confirmation issued by Kenrax, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether oral or written.

No oral statement, representation, promise, or understanding made by any agent, employee, or representative of Kenrax shall be binding on Kenrax unless confirmed in writing and signed by an authorised representative of Kenrax.

No failure or delay by Kenrax in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any further exercise thereof.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.

The courts in New Delhi, India shall have exclusive jurisdiction over any dispute, controversy, or claim arising out of or in connection with these Terms, the sale of any product, or the relationship between Kenrax and the Buyer.

The Buyer irrevocably submits to the exclusive jurisdiction of the courts in New Delhi and waives any objection to the laying of venue in such courts, including on the basis of inconvenient forum.

18. Changes to Terms

Kenrax reserves the right to modify, amend, or replace these Terms at any time without prior notice. The amended Terms shall be effective immediately upon posting on this website.

The Buyer's continued placement of orders or acceptance of products following any changes to these Terms shall constitute the Buyer's acceptance of the amended Terms. It is the Buyer's responsibility to review these Terms periodically.

19. Contact

For any questions regarding these Terms, please contact:

Kenrax Industries
Email: [email protected]
Phone: +91-9810329240

ACCEPTANCE OF TERMS AND CONDITIONS

I, the undersigned, confirm that I have read, understood, and agree to be bound by the Terms and Conditions set forth above. I acknowledge that I have had the opportunity to seek independent legal advice prior to accepting these Terms.